Back to Help Center
Getting Started with OMU
How to Create an Account
- Click the "Sign Up" button in the top right corner of any page
- Enter your full name, email address, and create a secure password
- Agree to our Terms of Service and Privacy Policy
- Click "Sign Up" to create your account
- Check your email for a verification link and click it to verify your account
- Complete your profile by adding a profile picture and bio (optional but recommended)
You can also sign up using your Google or Facebook account for faster registration.
Listing Your First Item
- Click "List an Item" in the navigation menu
- Upload 1-5 high-quality photos of your item (the first will be the cover image)
- Enter a clear, descriptive title for your item
- Select the appropriate category
- Write a detailed description including condition, what's included, and any special instructions
- Set your daily and optional weekly rental price in CHF
- Add an optional security deposit to protect your item
- Enter your city and optionally your full address (only shared after booking)
- Click "Publish Listing" to make your item available for rent
Tips for a great listing:
- Use clear, well-lit photos from multiple angles
- Be honest about the item's condition
- Price competitively by checking similar items
- Respond quickly to inquiries
Making Your First Rental
- Browse items by category or search for what you need
- Click on an item to view its details, photos, and owner information
- Check availability and pricing
- Click "Request to Book" to send a booking request to the owner
- Wait for the owner to accept your request (usually within 24 hours)
- Once accepted, arrange pickup details with the owner via messages
- Meet the owner at the agreed location and time
- Inspect the item before taking it
- Enjoy using the item and return it on time in the same condition
Remember: Always communicate clearly with the owner and treat borrowed items with care.
Setting Up Your Profile
- Click on your profile icon in the top right corner
- Select "My Profile" from the dropdown menu
- Click "Edit Profile" to update your information
- Add a profile picture (helps build trust with other users)
- Write a brief bio about yourself
- Add your phone number for easier communication
- Verify your email address if you haven't already
- Click "Save Changes" to update your profile
Why complete your profile?
- Builds trust with other community members
- Increases your chances of successful rentals
- Helps owners feel confident renting to you
- Makes communication easier